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WH Planet Web Hosting

Support Center – 24/7/365

What is my Client Area Password?

How to reset your Client Area Password:

  • If you have lost your Client Area password go here – Request Password Reset
  • You will need the Email Address listed on your account.
  • The system will send you an email with a link to choose a new password and login to the client area.
  • Once logged in, click on the Accounts tab, and go to Change Password.

Client Area Login Password Reset

What is my cPanel/SFTP Login?

cPanel/SFTP Password Retrieval/Reset:

  • Login to the Client Area, click on My Services and select your hosting package to view your cPanel/SFTP login credentials.
  • On the left you will see a link to directly log you into cPanel.
  • You will also see a Quick Links section to access the most common features in your account.
  • At the bottom of this page you can view/edit your cPanel/SFTP login password.

Client Area Login Password Reset

What is my Email/Webmail Login?

Email/Webmail Password Retrieval/Reset:

  • Login to the Client Area, click on My Services and select your hosting package.
  • Under Quick Links click on the Mail icon.
  • Here you will be able manage all of the email accounts under that package.

Client Area Login Password Reset

What is my WordPress Login Password?

To retrieve a WordPress password you can follow these steps:

  • Visit your WordPress sign-in page (the page from which you administrate your WordPress website). i.e. your domain name mydomainname.com/wp-admin/
  • Click the “Lost your password?” link.
  • Enter your WordPress Admin Username or email address you entered when setup your user.
  • Click “Retrieve Password“.
  • A new password will be sent to the e-mail you specified when registering.
What are my Nameservers? (ns1, ns2...)

Welcome to our NEW Quad Protected DNS:

  • ns1.whplanet.com
  • ns2.whplanet.com
  • ns3.whplanet.com
  • ns4.whplanet.com

NAMESERVERS (DNS)

  • ns1.whplanet.com
  • ns2.whplanet.com
  • ns3.whplanet.com
  • ns4.whplanet.com

MX RECORDS (for pointing mail)

  • mx1.antispamengine.com
  • mx2.antispamengine.com
  • mx3.antispamengine.com
  • mx4.antispamengine.com

For use when using WH Planet for just your email.